Our standard and premium mailboxes can be loaded onto your device or through your mail client either with a POP3 connection or an IMAP connection.
The way your device or mail client is designed may be different from how other programs or devices work, with different names for the same steps.
Your device or program should have detailed information on how to add and set up mailboxes onto the system, but there are general pieces of information you need to complete the process.
When selecting the account type, select IMAP.
Your User Name is your full email address.
Your Password is your mailbox password.
If you use IMAP:
User Name: bob@thisismydomain.com
Password: password123
Outgoing Mail Server: mta.extendcp.co.uk
Outgoing Mail Server Port: 587
Outgoing Mail Server SSL: STARTTLS
Outgoing Authentication Type: Password
Note: Your mail server can be set to mail.yourdomain.com or mailXX.extendcp.co.uk (mailXX being the server your package is assigned to (this can be found in your control panel or contact us and we will advise you).
Incoming IMAP Server: imap.extendcp.co.uk
Incoming IMAP Server Port: 993
Incoming IMAP SSL: SSL/TLS
Incoming IMAP Authentication Type: Password
If you use POP3:
User Name: bob@thisismydomain.com
Password: password123
Outgoing Mail Server: mta.extendcp.co.uk
Outgoing Mail Server Port: 587
Outgoing Mail Server SSL: STARTTLS
Outgoing Authentication Type: Password
Note: Your mail server can be set to mail.yourdomain.com or mailXX.extendcp.co.uk (mailXX being the server your package is assigned to (this can be found in your control panel).
Incoming POP3 Server: pop3.extendcp.co.uk
Incoming POP3 Server Port: 995
Incoming POP3 SSL: SSL/TLS
Incoming POP3 Authentication Type: Password