We will be enabling our Default SPF Record on all domains that currently don’t have an SPF record on 03/05/2023 at 23:00 BST. An SPF record is an authentication system that tells other mail servers who is allowed to send E-mail on behalf of your domain and is now is now required by other mail…
Notice: In August 2021, we announced that we are disabling legacy authentication on our mail servers and you should check your settings. This change does not mean you need to change your IMAP/SMTP server, only that you review the authentication method used. Our standard and premium mailboxes can be loaded onto your device or through…
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If you are having difficulty sending please use port 587 instead of ports 25 or 465. Details on how to change this will vary on your mail client.
As of yesterday, those who use a mail client on their Apple devices to connect to our shared mail services may be encountering an error regarding an SSL certificate mismatch. This has been caused by the renewal of the SSL certificate that covers our servers’ hostnames. The warning will display when your mail client connects…
If you having trouble adding IMAP accounts to the new Outlook 365 because there is no option for the user name in the format that is on control panel, for example: info-yourdomain-com You can access the old add system in Windows 10 by going to the start menu and going to the control panel option,…
Here’s a scam email going around. It claims that it sent the email to me from my own account, although it appears to come from me, it doesn’t, this fake way to send emails is called SPOOFING and is a common spam tactic. [UPDATE] It claims to know my email password but the password they…
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Creating mailboxes inside your Control Panel is nice and easy, and can be done in just 3 steps: 1) Login to your control panel 2) Click “MailBoxes” in the “E-Mail” section of the eXtend panel homepage. 3) Enter the name of your mailbox (The part before your @yourdomain.co.uk), an appropriate password, and then click “Create”.…
