Cloud Based Servers – Update Your SPF Records to Continue Sending Emails

Blog, Linux Hosting, Updates

What You Need to Do: If You Do Not Have an SPF Record Set Up If your domain does not yet have an SPF record, you will need to add the following record to your DNS settings: v=spf1 include:soverin.net include:secureserver.net exists:%{i}.mta.spf.extendcp.co.uk exists:%{i}.web.spf.extendcp.co.uk -all Follow these steps: Log in to your Domain Control Panel and navigate…

Cloud Based Server DNS Changes

Blog, Domain Names, Updates

If you have your domains registered elsewhere or hold a domain resellers/account with our partner registrar ENOM For your domain and email to continue working, you must update your domains DNS nameservers from. ns.mainnameserver.com ns2.mainnameserver.com To new nameservers: ns1.heartinternet.uk ns2.heartinternet.uk Primary Nameserver IP: 79.170.40.2 (if required) Secondary Nameserver IP: 79.170.43.3 (if required)

Renewal Reminder Emails Bouncing

Blog, Domain Names, Updates

It has been brought to our attention that some customers are not receiving their renewal reminders. Due to the emails being bounced. Renewal reminders are sent by the registrar on our behalf and this is causing issues with email authentication. We will hopefully have a solution to resolve this issue. It is your responsibility to…

Webmail Upgrade – Multi-Server

Blog, Mailboxes, Updates

We will be upgrading Webmail to a newer version, please see the upgrade details below: Date: 26/03/2024 Time: 23:00 GMT Duration: 10 minutes Webmail will be unavailable for 10 minutes while the upgrade takes place. Your settings and address book will still be available after the upgrade. The new Web-mail uses a new modern responsive…