Server System Status and Updates

Latest Cloud Based Server Status – See further below for Multi-site server status

Multi Server Status

22nd November 2016

Investigating – We are currently seeing a large amount of emails being deferred when sending to hotmail/outlook and other microsoft addresses. This includes and domains that have emails hosted with outlook services.

This looks to be caused by a limit on their servers restricting the amount of emails that can be received from our shared mailservers. Our admin team is currently investigating and attempting to contact them for further details, or a possible work around.

On inspection this may not be effecting all emails sent to these addresses, but a large amount are being blocked. This will cause bouncebacks to the sender, so you can see which emails have been blocked.

Our apologies for any inconvenience caused here in the meantime.

9th March 2015

*** This upgrade is for the MySQL database software only, the version of PHP will stay the same. ***

Affecting accounts with login at

We will be upgrading the version of the MySQL database software on our
Viper (FTP1) server from 5.1 to 5.5. Our current 5.1 version has now
reached end-of-life and modern software and scripts are now starting to
require the new features of 5.5.

Maintenance Window:

24/03/2015 – 23:00 to 23:59 GMT

You don’t need to make any changes for this upgrade.

Your web-sites or applications may display intermittent database
connection errors during the maintenance window and after the upgrade
they will continue to work as normal.

You may receive future MySQL 5.5 upgrade E-mails if you have accounts
on other servers.

If you have further questions or require any help please let us know.

10th September 2014

Notice regarding the discontinuation of our Windows Hosting solution at

As a courtesy to you, we have extended the Windows Hosting discontinuation date to November 13, 2014 at 9:00 AM PST. As of this listed date and time, our Windows Hosting service will no longer be supported, and any websites using this service will no longer be available online. If you haven’t already done so, we highly suggest you discontinue offering our Windows Hosting solution prior to November 13th.

Here is what you need to know about the discontinuance:

  • Websites using our Windows Hosting platform will no longer resolve.
  • Windows Hosting will no longer be available for purchase via our API or Instant Reseller storefronts as of October 15, 2014.

We highly recommend that you identify a migration path for all websites using Windows Hosting. You’ll have until November 13th at 8:59 AM PST to migrate any websites to another solution.